Layaway in the Consignment Store. Profit or Pain?

layaway in the consignment store

Layaway in the Consignment Store “I really, really like this piece, but I don’t get paid until next Friday. I would love to get it before it’s gone. Do you have a layaway plan?” We hear some version of this question at least a couple times a week. After a few months in the consignment…


Confessions of a Struggling Consignment Shop Owner

consignment shop

We all Struggle… I had just hired a new staff member at my consignment shop and it was within my first 6 months of business. She was a college student inexperienced in dealing with the range of people you get in a retail environment. I had to run a few errands, which would require her…


Personality Profiling in Your Consignment Business

Personality Profiling in the Consignment Business

I hired her to manage our online presence. She was fun, outgoing, sociable, and inspiring. I thought that would translate well to our social media and web outlets. What I failed to assess was her motivation to see results. In her short tenure at our consignment store, she lived up to her personality profile.  She…


The Power of the Landing Zone

consignment shop landing zone

Beware the “Landing Zone” The following “Landing Zone” tips are adapted from Paco Underhill’s book, “Why We Buy.” Imagine yourself circling the parking lot of a store you’ve never shopped in before. The temperature outside is 92 and the parking lot is packed. You are wondering if the visit is worth the investment of time and…


The Tracking Tool that Changed the Way I Do Consignment

the tracking tool that changed the way I do consignment

Before I share with you the tracking tool that changed the way I do consignment, let me tell you a short story. I am committed to resale. My entire family is committed to resale. I depend on it as the primary source of income for my family. I also depend on it to keep our…


Book Review: The Advantage by Patrick Lencioni

the advantage by patrick lencioni

Over the course of the past 8 years, I have become enthralled with Patrick Lencioni’s (pronounced Lin-choni’s) series of parables for the business leader. These easy to read, engaging short stories lay out principles that will help a business and it’s leaders become healthy. The first book I read in Pat’s series was”The Five Dysfunctions of…